General
How long does it take an order to be processed, produced, and shipped?
USA – Within 7-10 business days
Western Europe – Within 7-10 business days
Canada – Within 10-12 business days
Australia/NZ – Within 10-14 business days
Rest of the World – Within 7-16 business days
Where is your company located?
Do you have any retail locations?
Orders & Payment
How do I make changes after my order has been placed?
Which payment methods do you accept?
How do you secure my payment information?
Is my personal information kept private?
Jewelry
Will this jewelry turn my skin green?
For the plated jewelry, I worry the color will fade off naturally.
In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we’d be happy to assist you in getting your item repaired.
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